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AskenlyDocumentation
Platform guide

Appointments

Booking in Askenly runs from Appointments. Once your services and hours are set, Book automations can offer real times in the DM, and your booking page works the same way.


Set it up

  1. Open Appointments

    The setup checklist shows what’s still missing before booking can open.

  2. Add services

    Name, length, breaks before and after, minimum notice, booking window, questions and whether you approve each booking.

  3. Set availability

    Your hours and time zone, and an optional daily maximum.

  4. Connect a calendar

    In Availability, connect Google Calendar (with an optional bookings spreadsheet) or Microsoft Outlook.

  5. Write customer emails

    In Settings → Customer emails, check the confirmation and reminders, and turn on follow-up or no-show emails if you want them.

  6. Share it

    Create a Book automation, and copy your booking page link for your bio.

Test mode

The in-app preview is Test mode. Bookings you make there are marked test, stay in your browser and are never emailed or counted toward your plan. Use it to check how your services and times look before you share anything.

Booking setup questions

Why is a time not offered?

The setup screens explain why a slot is unavailable: outside your hours, too little notice, a break, a full day or a busy calendar event.

Can I add a price?

No. Booking is always free, with no price or payment step.

Do changes sync to my calendar?

Yes. Every change, from a DM, the booking page, an email link or the app, updates the connected calendar.

Service rules reference

Service settings
SettingWhat it does
LengthHow long the appointment takes.
Break before and afterTime kept free around the appointment.
Minimum noticeHow soon the next bookable time can be.
Booking windowHow far ahead people can book.
QuestionsAsked on the booking page before confirming.
Requires approvalBookings stay tentative, with no emails, until you confirm.
Allow reschedule or cancelWhether the email link lets customers change the booking.