Booking in the DM, free
Three real open times in the chat, a reply of 1, 2 or 3 to book, confirmation and reminder emails, and Google Calendar or Outlook sync.
Inrō offers an AI agent, integrations and payments in DMs, billed by activated contacts. Askenly bills by DMs, includes free booking in the DM, and keeps AI to drafts a person sends.
Inrō is an Instagram DM automation and CRM tool. Askenly is Instagram DM automation for creators and small businesses: comment to DM, Story replies and DM keywords, follow to unlock, email capture, a shared inbox with hand-off, AI drafts and free booking in the DM.
Facts about Inrō come from Inrō’s pricing page, as of October 27, 2026.
| Topic | Askenly | Inrō |
|---|---|---|
| Pricing model | By DMs sent each month, not by contacts | By activated contacts per month |
| Free plan | 1,000 DMs a month, 3 live automations, no card | 100 activated contacts, 3 active automations |
| Paid plan | Free, then $19, $39 or $77 a month | From €12.99 a month |
| AI | AI drafts a person reviews and sends (20 to 1,500 a day by plan) | AI agent credits listed by plan |
| Booking in the DM | Built in and free: three open times in the DM, booking page, reminders, Google Calendar and Outlook sync | Not listed on the pricing page |
| Payments in DMs | No; links to your own checkout | Listed on Pro |
“Not listed” means Inrō’s page didn’t mention it when we checked, not that the product can’t do it. Check their current pricing before you decide.
The biggest difference is how each tool treats AI in customer chats. Askenly drafts replies from your own business details and leaves sending to a person, so nothing goes out that you didn’t read.
The other is booking: Askenly offers real open times in the chat and books them with confirmations, reminders and calendar sync, free on every plan.
Inrō’s pricing page lists a Free plan at €0 with 100 activated contacts a month, 3 active automations and 1 team member.
It lists Pro from €12.99 a month with a 14-day free trial, unlimited automations and up to 10 team members, plus a Managed Account from €299 a month.
Its page lists an AI agent, integrations, webhooks and payments in DMs on Pro.
Askenly pricing for comparison: Free, then $19, $39 or $77 a month, billed in US dollars. Every plan, Free included, has comment, Story reply and DM keyword automations, the Inbox and booking.
| Plan | Price | DMs a month | Live automations | Instagram accounts | Teammates |
|---|---|---|---|---|---|
| Free | Free | 1,000 | 3 | 1 | 1 |
| Starter | $19 a month | 12,000 | 10 | 3 | 1 |
| Growth | $39 a month | 75,000 | 30 | 8 | 2 |
| Scale | $77 a month | 1,000,000 | Unlimited | Unlimited | 10 |
Every tool fits someone. These are the things it does well, by its own description.
These are the parts of Askenly that usually decide a comparison like this one.
Three real open times in the chat, a reply of 1, 2 or 3 to book, confirmation and reminder emails, and Google Calendar or Outlook sync.
Chats that need a person move to the shared Inbox with the reason, and automations pause for that person for 24 hours.
Instagram’s follow check runs first, so followers never see the ask, and an unknown status still delivers the link.
One-click drafts written only from your business details. Nothing goes out until you press send.
Plans include a number of DMs a month, so you pay for messages sent rather than for every new person who comments.
Requests from inside the app reach our support team with your workspace attached.
Inrō is a good fit for teams that want integrations, webhooks and payments inside Instagram DMs.
Askenly is a good fit if Instagram is where your customers talk to you and you want every comment answered, followers grown fairly, emails collected, appointments booked in the chat and real questions handed to a person, starting on a free plan.
There is no import tool, so you rebuild your automations from goals. Most take a few minutes each.
We read Inrō’s pricing page on October 27, 2026 and wrote down only what those pages say. Prices and plans change, and some vary by region, so check Inrō’s current pricing before you decide. If anything here is out of date, tell our customer support team and we’ll correct it.
Askenly drafts replies with AI for a person to review and send. It doesn’t send AI messages on its own.
No. Askenly links to your own checkout. Booking is free and has no payment step.
Askenly Free includes 1,000 DMs a month, 3 live automations, no card. Inrō’s pricing page lists 100 activated contacts and 3 active automations.
Yes. Our customer support team helps you rebuild your automations and check your settings. Signed-in customers can open a request from Help in the app, and anyone can reach us from the Contact page.
Connect Instagram and publish your first automation in a few minutes. No card needed.