Roles for your team
Owners and admins manage settings and billing; members work the Inbox and automations.
Run Instagram DMs for every client
Connect each client’s Instagram account, give your team the access they need, and keep every conversation, automation and booking in one place, with plan limits that grow with your client list.
What agencies need from a DM tool
Running DMs for clients is different from running your own. You need each client’s account kept separate, a team that can work without sharing passwords, and a way to show the client what the automations are doing.
Askenly workspaces keep every tenant’s data isolated by database rules, so one client can never see another’s conversations. Clients connect their Instagram through Instagram’s own sign-in, and the access tokens are stored encrypted and never shown in a browser.
Accounts and teammates by plan
| Plan | Price | Instagram accounts | Teammates | Live automations |
|---|---|---|---|---|
| Free | Free | 1 | 1 | 3 |
| Starter | $19 a month | 3 | 1 | 10 |
| Growth | $39 a month | 8 | 2 | 30 |
| Scale | $77 a month | unlimited | 10 | unlimited |
How agencies work in Askenly
AI assistant over MCP
Connect Claude or another MCP assistant to read results, draft automations and schedule posts within each plan’s limits. Automations it creates start paused.
Results per automation
Each automation shows DMs sent, qualified leads, bookings and delivery status for the last 30 days.
Booking for service clients
Salons, studios and coaches get free booking in the DM with reminders and calendar sync.
Onboard a client in an afternoon
Pick the plan
Scale suits agencies with many accounts; smaller rosters fit Growth.
Connect the client’s account
The client signs in with Instagram. An account can belong to one workspace at a time.
Fill in the business details
Hours, services and FAQ answers, which also power AI drafts.
Build two or three automations
Start with the client’s best-performing post and one evergreen keyword.
Invite the team
Give each person the role they need.
Earn commission on the clients you bring
Agencies can join the partner program and earn 15% of a referred workspace’s first payment and 5% of each payment after that, for up to 12 paid months. Referred customers get 10% off their first paid month.
Commission is paid only on successful subscription payments. Applications are reviewed before you start earning.
Agency questions
Is there agency pricing?
Agencies use the regular plans. Scale is built for many accounts, and the partner program pays commission on workspaces you refer.
Can clients see each other’s data?
No. Each workspace is isolated by database rules, so one tenant can never read another’s data.
Can I manage automations with AI?
Yes, over MCP. Automations created that way start paused until you switch them on, unless you give the assistant full access.
Can the same Instagram account be in two workspaces?
No. An account is connected to one workspace at a time. Disconnect it there first to move it.
Agency setup checklist
- One workspace per client, so data and billing stay separate.
- Client’s own Instagram sign-in for each connection.
- Business profile, hours, services and FAQ answers filled in.
- Teammates invited with the right role.
- Hand-off notifications going to the person who answers that client.
- A paused copy of each automation created over MCP, checked before switching on.
Reporting to clients
Each automation has a detail page with DMs sent, qualified leads (button taps, follow confirmations and emails), bookings made from DMs and a delivery ring showing sent versus failed messages, over the last 30 days. It’s a quick way to show a client what their Instagram DMs are doing without building a report by hand.
The Inbox shows which conversations needed a person and why, which helps when you agree with a client who answers what.
Start free today
Connect Instagram and publish your first automation in a few minutes. No card needed.